Privacy Policy

Last updated: 03 March 2026

At SEO Impact, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Who We Are

SEO Impact is a digital marketing and web design agency based in Northern Ireland.

Email: [email protected]
Phone: +44 74 2844 6686

For the purpose of data protection laws, SEO Impact acts as the Data Controller when handling your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: name, email address, phone number, and company name when you contact us via forms or email.
Technical Data: IP address, browser type, operating system, and other device identifiers collected via cookies or analytics tools.
Usage Data: information about how you use our website, pages visited, and time spent on the site.
Marketing Preferences: details you provide when subscribing to our newsletter or requesting marketing updates.
Client Data: information necessary for delivering contracted services, such as login details, project files, or business information.

3. How We Use Your Information

We use your data for the following purposes:

To respond to enquiries and provide requested services.
To manage client relationships and fulfil contractual obligations.
To improve our website, services, and user experience.
To send updates, newsletters, or promotional materials (only if you have opted in).
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on one or more of the following lawful bases:

Consent – when you agree to receive communications from us.
Contract – when processing is necessary to deliver services you have requested.
Legitimate Interests – for improving our services, preventing fraud, or managing business operations.
Legal Obligation – when we are required to retain data for tax or compliance reasons.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised.

6. Cookies and Analytics

Our website uses cookies and tracking technologies (such as Google Analytics) to understand visitor behaviour and improve performance.

You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.

7. Data Sharing and Third Parties

We do not sell your data. We may share your personal data with:

Trusted service providers (e.g. hosting providers, email marketing platforms, analytics tools) who help us operate our business.
Professional advisers (e.g. accountants, legal consultants) when required.
Regulators or law enforcement, where legally obligated.

All third parties are required to respect the confidentiality of your information and comply with data protection regulations.

8. International Data Transfers

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information.

9. Your Rights

Under UK data protection law, you have the following rights:

To access and receive a copy of your personal data.
To request correction or deletion of your data.
To object to processing or request data portability.
To withdraw consent at any time (for marketing or optional data uses).

To exercise these rights, contact [email protected].

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. This includes secure hosting, encryption, and restricted access to sensitive data.

10.1 Our Commitment to Responsible Data Handling

At SEO Impact, we take data protection seriously and aim to apply best-practice standards across our internal processes. We only request personal data that is relevant to providing our services, and we aim to minimise data storage wherever possible. Access to client information is restricted to authorised individuals only, and we regularly review the tools and systems we use to ensure they remain secure and appropriate. We are committed to transparency, and if you ever have questions about how your data is handled, we encourage you to contact us directly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

SEO Impact
Address: 60 Laurel Grove, BT34 1TP, Newry
Email: [email protected]
Phone: +44 74 2844 6686
Company reg. no. NI678675